Effective date:

June 18, 2025

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Make a purchase
  • Sign up for our newsletter
  • Submit an inquiry through our contact form
  • Register for trade access or wholesale accounts

The information may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Company details (for trade/wholesale accounts)
  • Payment details (processed securely via third-party providers)

We also collect non-personal data such as:

  • Browser type and version
  • Device information
  • Pages visited and usage patterns (via cookies and analytics)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Respond to your inquiries and customer service requests
  • Send marketing communications (if you opt in)
  • Improve our website and services
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Service providers (e.g., payment processors, delivery partners)
  • Analytics and marketing tools (e.g., Google Analytics, email platforms)
  • Authorities when required by law or to protect our legal rights

All third parties are contractually obligated to keep your data secure and confidential.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Personalize content and ads

You may manage or disable cookies via your browser settings.

5. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. Please contact us at hello@fount-living.com to exercise your rights.

6. Data Security

We implement reasonable measures to protect your personal data from unauthorized access, alteration, or loss. However, no online transmission is 100% secure.

7. International Transfers

As a globally operating brand, your information may be transferred to and stored in countries outside your country of residence. We ensure adequate safeguards are in place when doing so.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Fount Living
Email: hello@fount-living.com
Website: https://fount-living.com